Stay Safe While
House Hunting
Finding a great place should be exciting, not risky. Follow these tips to protect yourself from scams, unsafe environments, and bad deals.
Before Visiting a Place
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1
Research the area first
Ask other students about the neighbourhood. Check Google Maps and look for nearby police stations, hospitals, and public transport.
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2
Verify the landlord / agent
Ask for their full name, ID number, and phone number. A genuine landlord will not hesitate to provide these details.
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3
Go with a friend
Never visit a property alone. Bring a friend or family member, and let someone know where you're going and when to expect you back.
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4
Schedule viewings during daytime
Always visit the property in daylight so you can properly assess the area, lighting, and general security situation.
During the Viewing
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1
Check water and electricity
Turn on taps, flush the toilet, and test light switches. Ask directly — "Is there water every day?" and "How often does the power go off?"
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2
Inspect security features
Check locks on doors and windows, ask about CCTV, gate access, and security guards. Walk around at night if possible to see how well-lit the area is.
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3
Never pay cash without a receipt
Always pay via M-Pesa or bank transfer so you have proof. Get a written receipt for every payment — deposit, rent, and any fees.
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4
Take photos and videos
Document the condition of the house before moving in — walls, floors, fixtures, and any existing damage. This protects your deposit.
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5
Ask about hidden costs
Ask about garbage collection fees, water bills, electricity meter system (token vs shared), WiFi charges, and any caretaker fees.
After Moving In
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1
Get a written tenancy agreement
Even if informal, ask for a written agreement stating rent amount, deposit amount, notice period, and rules. Both parties should sign it.
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2
Save all payment records
Keep M-Pesa confirmations, bank slips, and receipts. Screenshot them and save to Google Drive or a safe folder. You may need them later.
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3
Know your rights as a tenant
Under Kenya's Landlord and Tenant Act, your landlord must give you proper notice before eviction and cannot lock you out. If you need help, contact the Rent Restrictions Tribunal.
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4
Get to know your neighbours
Building a good relationship with neighbours can help with safety, sharing information, and watching out for each other's property.
Common Scams to Avoid
"Pay the deposit via M-Pesa before viewing"
Never send money before physically visiting and confirming the property exists. Legit landlords will wait for you to see the place first.
"This room is going fast, pay now or lose it"
High-pressure tactics are a red flag. Genuine landlords understand you need time to decide. Walk away if you feel rushed.
Agent fees before seeing the house
Some fake agents charge "viewing fees" to show you a house that may not even be available. Only pay agent fees after signing an agreement.
Too-good-to-be-true listings
A brand new, fully furnished bedsitter in Westlands for KES 3,000/month? If it sounds unreal, it probably is. Cross-check prices with other listings in the same area.
Emergency Contacts
Kenya Police
999 / 112
Ambulance (St John)
1199
Fire Brigade
999 / 0800 723 253
Childline Kenya
116 (24 hours, free)
Rent Restrictions Tribunal
For tenant-landlord disputes — visit your nearest county tribunal office.
Report a Suspicious Listing
If you come across a listing that looks fake or a scam, let us know. We review every report to keep the platform safe for students.
Contact Us